Kingdom Housing Association Working To Tackle Digital Exclusion

KINGDOM Housing Association has been awarded 180 devices, including iPads and Chromebooks, to help tackle digital exclusion among vulnerable tenants as part of the Connecting Scotland programme.

Connecting Scotland is a Scottish Government programme set up in response to coronavirus and aims to get 30,000 digitally excluded households online in 2020.

It provides iPads, Chromebooks, MiFi routers and support to develop digital skills for people who are digitally excluded, on low incomes and at risk of isolation due to coronavirus because of a long term serious health condition.

Staff members at Kingdom are able to refer people to the programme and, in doing so, become Digital Champions offering help, support and advice to tenants to make their online experience a success.

Bill Banks, Kingdom Group Chief Executive, said: “During the pandemic, the internet has kept us connected to family and friends. It allows us to maintain a social connection, even though it may just be a virtual connection. However, some people can’t get online because they don’t have the equipment, the connection or the knowledge to do so. Connecting Scotland aims to change that and I’m pleased that Kingdom will be able to offer the kit and connection to our tenants across Fife, Clackmannanshire and Perth & Kinross.”

Richard Barnett, Kingdom’s Tenancy Support Services Coordinator added: “Most people take access to a digital device and the internet for granted, but many vulnerable people still face significant barriers getting online. COVID-19 has exacerbated many of the factors we see that cause digital exclusion amongst our customers and it is now more important than ever that we help break down these barriers to support.

“Connecting Scotland is a fantastic initiative for people with serious health conditions, who are on a low income and need help to get online. We will give participants everything they need to get started and help them develop the basic digital skills needed to stay in touch with friends, family, and essential services.”

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