Business Gateway ensures smooth start for Scottish letting agency  

Louise Todd

A FORMER property office manager who was made redundant from her role has successfully launched her very own letting agency after accessing expert guidance from Business Gateway.  

Louise Todd Property Management Ltd provides full property management, specialising in property and rented accommodation in Dundee and the surrounding areas. The business is committed to providing the highest levels of customer service and advice, no matter if customers are buying, selling, renting, or managing property. 

Louise had worked in the property sector for over ten years, most recently at managerial level, and had always dreamt of opening her own letting agency. After being made redundant in late 2022, and armed with an idea for a new business, she approached Business Gateway to help turn her vision into a reality. 

Louise accessed a suite of Business Gateway’s start-up services, including one-to-one support from a dedicated business adviser, which ensured she had all the tools needed to create a robust business model.  

Through Business Gateway, Louise also received advice on company regulations and funding, as well as focused support on how to develop a marketing strategy, which involved creating social media content to help develop the business’ digital presence. 

Louise was also able to attend a series of webinars, which helped her future-proof her business operations and help prepare for any potential problems when setting up her business.   

Since launching, Louise has secured large portfolios that ensure properties are not being left to sit empty. Louise is also working in collaboration with other agencies to ensure as many properties as possible in Dundee and the surrounding areas are filled.  

Scott Geddes, Business Gateway adviser, said: “Anyone starting a new business will have obstacles to contend with at the beginning. Rather than shy away from them, Louise faced these challenges head-on and adapted her mindset, which was really inspiring to see. 

“We were able to support her with a range of our start-up support, as well as signposting Louise to a wider network to help her grow her business knowledge and operations further.” 

Louise Todd, Founder, Louise Todd Property Management Ltd, said: “The support I’ve received from Business Gateway has been invaluable. Although I had lots of experience in property, I had never run my own business before, which was daunting. My adviser was so generous with his time and provided a safe pair of hands throughout the whole process.” 

To find out more about how Business Gateway could help your business, visit  

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